Manage your subscription and find invoices
Review your Menyu subscription, access invoices and check the effects of changing or ending a plan.
This guide concerns what your establishment pays Menyu. Customer payments belong in the Financial centre.
Open the correct subscription
Select your establishment, then open Settings → Subscription. Review the plan, status and period shown.
The owner manages subscription and billing portal access. If an action is missing, check your permissions and subscription status.
Find an invoice or change a card
The Invoices and payment section opens the management portal where available for your subscription. It provides billing documents and payment method management.
Never send full card details to support. For a missing invoice, include the establishment and period in your billing enquiry.
Change plans
Review the new plan’s inclusions and limits. Before confirming, check the billing cycle, amount and effective date. The summary explains the effects on your current period.
Public pricing shows the current offering. It does not replace the details of an existing subscription.
End a subscription
Use the management flow and check when cancellation takes effect. Keep the confirmation. Deleting a menu, removing a member or disconnecting a social account does not cancel a subscription.
For organisation closure or erasure requests, also read Data deletion. Record retention obligations are separate from ending billing.
AI credits
View the balance in AI Credits. Check the credit type and information shown before purchasing: a credit balance is not a balance in euros.
Prepare reservations and restaurant services
Check Reservations access, service types, time slots and your establishment’s information before opening the customer journey.
Invite your team and manage access
Add a member to your Menyu establishment, choose their access level and remove permissions that are no longer needed.